Frequently Asked Questions
What is Herpafend? expand_more
Herpafend offers dietary supplements and related products sold through this site. Product details, ingredients, and suggested use appear on the product page and label. This site describes our products in plain language; it is not medical advice.
Will this cure or treat herpes? expand_more
No product on this site is intended to diagnose, treat, cure, or prevent any disease, including herpes. Our supplements are foods for special dietary use in the sense of general wellness support only. Always follow your doctor's guidance for any medical condition.
How do I place an order? expand_more
Choose your package on our checkout or offer page, enter shipping and payment details, and submit your order. You will receive a confirmation email with your receipt and support information.
How long does shipping take? expand_more
Domestic orders typically leave our fulfillment partner within a few business days; transit time depends on your location and carrier. Any digital bonuses or access described at checkout are delivered by email when applicable.
What is your refund policy? expand_more
We stand behind our products. You may request a refund within 90 days of your initial purchase as described on our Refund Policy page.
How can I contact support? expand_more
Use our Contact form or the support channel listed in your order confirmation. We aim to respond as quickly as possible during business hours.
Why am I receiving marketing emails? expand_more
When you order or sign up, you may be added to our email list so we can send order updates and offers. Every marketing email includes an unsubscribe link. If you believe you received mail in error, see Report Spam.
See our Refund Policy for details. For more help, contact us.